Frequently Asked Questions

Below you will find the answers to some of our most frequently asked questions.

If you don’t see the answer to a query you have, please don’t hesitate to Get in Touch.

A Paralegal is trained and educated to carry out legal tasks and provide legal assistance except for ‘reserved activities.’ These activities are duties that can only be carried out by solicitors and barristers. Duties such as the automatic right to represent you in court, Conveyancing, signing a Grant of Probate or conducting litigation are assigned to a Solicitor or Barrister. 

A Paralegal can represent as a ‘litigation friend’ up to county court level.  Some courts may require the Paralegal to formally request permission from a Judge in advance of a hearing. Paralegals can represent at most, first tier tribunals.

The free 30 minute consultation is a fact finding process. The potential client will be asked a series of questions to ascertain the basis of their case.  Information is collated to understand the background of the case and determine which service, if any, is best suited to meet the potential client’s needs.  A follow up email is sent to the potential client detailing the context of the consultation, the background of the case, the service best suited to their requirements and a quote.

Bank transfer and Standing Order

By telephone, email and virtual meetings (Zoom or Microsoft Teams).

A retainer fee is an upfront cost to secure services, this also covers any anticipated services or work to be carried out. It is a cost effective way to access services indefinitely, especially when there is more intensive work involved or intermediary work involved between your Paralegal and the opposed party which can at times prolong matters.

Yes, the monthly fee will differ depending on the client, an SME would not pay the same monthly amount as an individual.

Ad hoc work will not require cancellation because the work will end once the agreed task has been completed.  A fixed retainer fee agreement will require one month’s written notice.

England and Wales.  However, it is important to note that we would only physically attend court hearings and tribunals in London and surrounding areas, anywhere outside of this area can be attended virtually if required.

Yes, the consultation process is where we establish if we can provide other services. We encourage anyone who is unsure, to make contact and arrange a free 30 minute consultation.

Research on the policy subject and area of business, ensuring the wording of the documents adhere to government guidelines and legislation.  MPS and the client meet on average twice a month to discuss the details, review the draft documents, make amendments and additions to the document. It requires the client’s input for the document to align with the business’ ethos.  Our primary focus is client satisfaction.

The Paralegal can be contacted by telephone, WhatsApp and email.  Telephone or virtual meetings can be arranged at an agreed date and time.  Missed calls are usually returned within 48 hours and emails responded to within three working days.

Cases can take from a few weeks to a year to complete, it depends on the complexity of the case and the nature of the service required.  Every case and client’s needs are different.

Two hours.

This will be discussed during a case review which looks at progress and estimated time of completion.  We ensure to keep the client informed throughout the case management process.